EkkoSoft
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 2026 - 09:00 BST
Scheduled - EkkoSense will be deploying an update to EkkoLinks over an 08 ‑day period,
commencing on 30th March and concluding on 06th April 2026.

We will provide confirmation once all EkkoLinks have been successfully updated.

Please note that each EkkoLink will reboot once its update is complete. This may result in a brief interruption to services.

For more information, please contact the EkkoSense Support Team by visiting https://ekkosense.atlassian.net/servicedesk

Mar 30, 2026 09:00 - Apr 7, 2026 09:00 BST
EkkoSoft EMEA Operational
90 days ago
99.99 % uptime
Today
EkkoSoft Web Platform (EMEA) Operational
90 days ago
99.99 % uptime
Today
EkkoSoft Public API (EMEA) Operational
90 days ago
100.0 % uptime
Today
EkkoSoft Data Ingestion (EMEA) Operational
90 days ago
100.0 % uptime
Today
EkkoSoft UK Operational
90 days ago
99.98 % uptime
Today
EkkoSoft Web Platform (UK) Operational
90 days ago
99.96 % uptime
Today
EkkoSoft Public API (UK) Operational
90 days ago
100.0 % uptime
Today
EkkoSoft Data Ingestion (UK) Operational
90 days ago
100.0 % uptime
Today
EkkoSoft US Operational
90 days ago
100.0 % uptime
Today
EkkoSoft Public API (US) Operational
90 days ago
100.0 % uptime
Today
EkkoSoft Web Platform (US) Operational
90 days ago
100.0 % uptime
Today
EkkoSoft Data Ingestion (US) Operational
90 days ago
100.0 % uptime
Today
Network Communications (EUROPE) Operational
90 days ago
100.0 % uptime
Today
Network Communications (US) Operational
90 days ago
100.0 % uptime
Today
Network Connectivity (APAC) Operational
90 days ago
100.0 % uptime
Today
EkkoLink Operational
90 days ago
100.0 % uptime
Today
EkkoSense Service Desk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance- EkkoSoft Infrastructure Update. 21/04/2026 07:00 BST (US Platform). Apr 21, 2026 07:00-11:00 BST

We are performing important scheduled maintenance to improve our systems on 21/04/2026 from 07:00 to 11:00 BST. During this time, users may experience intermittent disruptions and some inaccessibility. All data will continue to be processed and stored during this time and alerting will remain operational.

For more information, please contact the EkkoSense Support Team by visiting https://ekkosense.atlassian.net/servicedesk

Kind Regards

EkkoSense Support Team

Posted on Apr 08, 2026 - 11:53 BST

Scheduled Maintenance- EkkoSoft Infrastructure Update. 22/04/2026 18:00 BST (UK Platform). Apr 22, 2026 18:00-22:00 BST

We are performing important scheduled maintenance to improve our systems on 22/04/2026 from 18:00 to 22:00 BST. During this time, users may experience intermittent disruptions and some inaccessibility. All data will continue to be processed and stored during this time and alerting will remain operational.

For more information, please contact the EkkoSense Support Team by visiting https://ekkosense.atlassian.net/servicedesk

Posted on Apr 08, 2026 - 11:55 BST

Scheduled Maintenance- EkkoSoft Infrastructure Update. 27/04/2026 19:00 BST (EMEA Platform). Apr 27, 2026 19:00-23:00 BST

We are performing important scheduled maintenance to improve our systems on 27/04/2026 from 19:00 to 23:00 BST. During this time, users may experience intermittent disruptions and some inaccessibility. All data will continue to be processed and stored during this time and alerting will remain operational.

For more information, please contact the EkkoSense Support Team by visiting https://ekkosense.atlassian.net/servicedesk

Kind Regards

EkkoSense Support Team

Posted on Apr 08, 2026 - 11:58 BST
Apr 18, 2026

No incidents reported today.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 13:50 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:32 BST
Scheduled - EkkoSense will be carrying out essential maintenance on its UK and US platforms starting at 08:00 BST on 09 April 2026.

This maintenance will include bug fixes and performance improvements.

During the maintenance window, EkkoSoft is expected to remain operational with normal functionality. However, you may experience intermittent room irregularities while the work is in progress.

Once the maintenance has been completed, we recommend clearing your web browser cache to refresh your user session and ensure optimal performance.

EkkoSense will provide an update once the maintenance is complete.

If you require further assistance, please contact the EkkoSense Support Team via the Service Desk:
https://ekkosense.atlassian.net/servicedesk

Apr 9, 08:00 BST
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.